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Frequently Asked Questions

Photo Nursery is the exclusive and trusted newborn photography provider partnered with your hospital. We specialize in capturing those irreplaceable first moments of a newborn’s life, offering our services directly at your bedside. Our unique partnership ensures that all photography sessions are conducted safely and seamlessly, adhering to the hospital’s strict procedures and sanitation protocols. This setup not only makes it easier for families by eliminating the need to travel to a studio or have photographers in their home but also ensures that your experience is as safe and comfortable as possible during this special time.

We understand that budgeting can be challenging, which is why we encourage all families to participate in the photo session regardless of immediate purchase plans. There’s no obligation to buy on the spot—you have up to 30 days to decide. Our photo packages start at just $49.99, and we offer a variety of payment methods including cash, credit, debit, Apple Pay, Google Pay, Zelle, CashApp, and a 90-day Payment Plan. This flexibility allows you to capture these once-in-a-lifetime moments today and gives you the option to purchase later when you’re ready. By photographing now, you ensure you retain the ability to preserve and cherish how your newborn looks today.

Absolutely! It’s quite common for family members or friends to purchase the photo session on your behalf. Even if they are not present, they can easily make payments using debit, credit, Apple Pay, Google Pay, CashApp, Zelle, or PayPal from their computer or phone. This convenience allows for quick sharing of your first professional portraits with loved ones, no matter where they are, helping you share these cherished memories more swiftly.

There’s no obligation to make a purchase. We understand your session may not meet your expectations, and that’s okay! If you don’t love your session, we honestly prefer that you don’t purchase it.

That’s great to hear! Capturing these first moments of your newborn is essential as they change quickly. Every day can bring noticeable changes in facial features and size, and your baby can look different just a few days after birth. If your scheduled photographer isn’t available promptly, we can help ensure you don’t miss capturing these fleeting first moments. Remember, there’s no obligation to purchase. Consider our session as your safety net to guarantee that you have photos you love.

Understandably, you’re exhausted, so we ensure our sessions are efficient and stress-free, typically lasting only 10-20 minutes. If you choose to include siblings, grandparents and outfit changes, this may add extra time. Our process minimizes the impact on your time while delivering beautiful photos worth sharing. As you rest and bond with your baby, we handle everything, making it easy for you to share your personalized images. You can instantly share your photos digitally shortly after they’re captured or through beautifully crafted prints, allowing friends and family to enjoy these precious moments for a lifetime.

We prioritize the cleanliness of our photo sessions to ensure the safety and well-being of your family, especially considering that newborns have not yet developed full immunity. All sessions are conducted in a hospital environment that adheres to strict sanitation standards, far surpassing the typical practices at portrait studios. We thoroughly clean and sanitize all equipment and props between each session. Additionally, our photographers undergo regular health screenings and background checks to maintain a safe and secure environment for everyone involved. This rigorous approach ensures that we provide a safe atmosphere that is crucial for your newborn’s health.

Absolutely! We love to integrate whoever is present during the session—siblings, parents, grandparents, and other family members are all welcome. Including your loved ones helps capture the full joy and connection of this special time, making your newborn’s portraits even more meaningful.”

No need to bring any special items—we’ve got plenty of props and outfits to enhance your session! We offer a variety of clean, sanitized props including crochet outfits, bows, name boards, pearls, and sports props to make your photos unique. However, if you have a special outfit, blanket, or prop you’d like to include, please bring it along! We love incorporating personal items to make your session even more special and tailored to your family.

To help ensure your newborn’s portrait session goes smoothly, we recommend feeding your baby and applying a new diaper just before the session. Dressing your baby in your favorite outfit beforehand also helps set the scene. Your photographer will provide specific tips and feedback tailored to your unique situation, making sure everything is ready for a successful photoshoot in your room.

After the photo session, we’ll give you some space so mom and baby can continue bonding while we carefully edit and enhance your photos with special touches to make your session unique. Typically, within an hour, we return to your room with a rolling cart and a large preview monitor. This allows you to comfortably view all the images from your session while resting in bed. If you choose to make a purchase, everything can be handled on the spot, ensuring a seamless and convenient experience for your family.

Yes, we offer a variety of birth announcements. On this page, you can view samples of some of the announcements available. Overall, we have over 25 different styles to choose from, which makes it easy to find one that matches your style and the color scheme of your portrait session

We embrace digital options to make sharing your session effortless and flexible. Our packages vary, with some including a USB drive to keep your digital files safe physically. Additionally, we offer the capability to instantly share individual photos or digital birth announcements via text or email. For comprehensive access, we can send a secure download link to your email, allowing you to view, download, and share your entire session or selected images with friends and family on social media, exactly as you prefer.

We completely understand that decisions can change, especially in such a dynamic time. If you reconsider, your photographer will have left their contact information on the materials provided before they exit the hospital for the day. Since photographers are not present throughout the entire day, it’s important to reach out quickly to schedule your session before you leave the hospital. The contact number is at the bottom of the information left by your photographer. If you’re unable to reach them directly and your stay extends to the next day, they may revisit your room the following morning if you contact us. Additionally, please use the contact form provided below, and we will assist you as swiftly as possible. In the event scheduling within the hospital isn’t feasible, we also offer a limited number of in-home sessions each month that may suit your needs.

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